PRIVACY STATEMENT

This privacy statement discloses the privacy practices for The Polar Shop Pty Ltd (www.thepolarshop.com.au)

Our order form asks you to supply us with information specific to your order. The information that you provide is used to process and send your order. We also use the information to contact you if there is a problem with your order. We may occasionally contact you by e-mail or mail for feedback on our products and services and to provide occasional new product or special sale announcements. The Polar Shop Pty Ltd does not sell or share your name, address, phone number, email address, or any other personal information with any other company. Exclusions to this include where the request is made by the Australian Police or Customs departments for the purpose of investigating issues related to the order in which the data was collected.

Order
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Do we use 'Cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Links
This Website contains links to other sites. Please be aware that The Polar Shop Pty Ltd is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Special Offers
We send all new members a welcoming e-mail to verify password and username. Established members will occasionally receive information on products, services, special deals and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.

Choice / Opt-out
Our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their e-mail address off of our lists.

Users who no longer wish to receive our newsletter or promotional materials can use the 'unsubscribe' function either when you supply your personal information to The Polar Shop Pty Ltd via this Website or when you receive additional information from us. If you do not wish to provide The Polar Shop Pty Ltd with personal information, The Polar Shop Pty Ltd will be unable to properly provide you with the products, services, information and/or warranty that you require.